Job Description

Job Purpose:

To oversee the daily overall operation of the facility in accordance with resident needs, government regulations and Facility policies so as to maintain excellent care for the residents while achieving the Facility’s business objectives. In this role, your responsibilities will include staffing, financial management, supervising resident care, marketing, and community outreach. A thorough knowledge of federal, state, and local standards for long-term care is a necessity in this job.

Essential job Duties and Responsibilities:

Facility Management:

Work with the facility management staff and management consultants in planning all aspects of facility operations, including setting priorities and job assignments. Monitor each department’s activities, communicate policies, evaluate performance, provide feedback, and assist, coach and discipline as needed. Serves as the facility Compliance Officer.

Conduct regular rounds to monitor delivery of nursing care, operation of support department, cleanliness and appearance of facility, morale of staff and to ensure resident needs are being addressed.

Ensure consultants and other support resources are appropriately utilized and a high level of interdepartmental teamwork is maintained

Manage Compliance:

Maintain a working knowledge and ensure compliance with all laws and governmental regulations. Ensure compliance with all Facility Quality Assurance standards. Ensure the Facility meets or exceeds accreditation standards, and implement best practices in all departmental activities. Participate in surveys conducted by authorized inspection agencies. Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies

Resident Rights:

Ensure understanding of and compliance with all rules regarding Residents’ rights.

Facility Staffing and Retention:

Monitor Human Resources practices of key staff to ensure compliance with employment laws and facility policies and to ensure practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, positive supervisory practices, and maintaining a positive work environment. Manage turnover and ensure current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training and staff education. Arrange for performance evaluations of each member of management staff annually; establish annual performance goals, and monitor progress toward these goals on a consistent basis.

Business Management:

Manage facility budgets and business practices to include labor costs, payable, and receivables. Monitor business activities to ensure procedures and standards are followed, appropriate handling of funds, and that sound, credible business practices are followed at all times

Marketing and Revenue Management:

Working with Management Company’s marketing department, develop and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix, and ancillary revenues. Lead and monitor key staff and facility staff to play an active role in carrying out the marketing plan.

Community Relations Management:

Develops positive relationships on behalf of the Facility with Government Regulators, families, Area Health Care Community, and the Community at large.

Other Job Functions:

Meetings and Committees:

Coordinates, facilitates, and attends meetings

Serve on, attend, and participate in Company and/or community committees as required

Staff Development:

Supervise, conduct, and participate in department and facility education activities and staff meetings

Other Duties:

Any and all duties as assigned by Supervisor and/or Management Company

Qualifications:

Must be a Licensed Administrator in good standing and currently licensed by the state. Prefer at least 2 to 4 years of previous experience as an Administrator in a long-term care setting.

Completion of Bachelor’s Degree or appropriate education to meet state licensure requirements, and at a level necessary to accomplish the job.

Ability to convey, explain, or interpret complex specialized information related to long term care rules and regulations. Hence strong verbal and written communication skills are required. Ability to complete continuing education hours as required by the State.

Ability to build and maintain relationships, coordinate plans, distribute information and develop a mutual knowledge base foe effective implementation of state and deferral rules and regulations.

Must be able to relate positively and favorably to residents, families, and government regulators, and to work cooperatively with other associates at all levels.

Must be capable of maintaining regular attendance.

Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation.

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