Business Analyst- Okta Administration Job at GovServicesHub, Chesterfield, VA

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  • GovServicesHub
  • Chesterfield, VA

Job Description

Job Location: Available to work On-Site, North Chesterfield, VA (Local only).

Job Description:

Perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout.

 

Client is looking for a Senior Business Systems Analyst with 6+years of experience to lead projects related to the creation and management of Okta user profiles and related workflows and interfaces for multiple Client projects and performs user administration of Okta user profiles including user-groups and organizations; manages Okta user re-certification processes to ensure user lists are accurate. The incumbent will perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout. Focus is to assist with the development of an Okta Customer Identity and Access Management (CIAM) solution. The incumbent will serve as the Team Leader for an Okta user profile management team. Client Okta solution is integrated with DocuSign eSignature forms and workflows, and the incumbent will create DocuSign forms, workflows and interfaces to automate the management of user profiles. The incumbent will work with the Client Information Security Officer (ISO) and VITA to develop new Okta user administration processes and forms. These duties involve the following: Leads the overall review, analysis and evaluation of current business systems; analyzes, recommends and implements process improvements; creates and evaluates user requirements and system needs; elicits requirements using various elicitation techniques such as Brainstorming, Data Mining, Document Analysis, and Interviews with users; produces requirements artifacts such as Field Definition Matrix, Business Rules, Interface requirements; performs gap analysis on existing requirements in conjunction with current business needs; contributes to and drives a collaborative effort to support organizational change management; facilitates risk analysis; participates in the creation and subsequent reviews of project test plans; leads all final user acceptance efforts with business stakeholders; defines roles and access rights needed for applications; represents Client interests with vendors and collaborates with them to help meet project needs; creates training materials and provides end-user training. Candidates for this position are required to have experience developing DocuSign eSignature forms and workflows, including experience customizing form behaviors using JavaScript. Also, candidates for this position should possess strong leadership skills, strong organization, administrative, analytical, problem solving and interpersonal skills; be self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large; be proficient in Organizational Change Management; have prior experience implementing cloud-hosted Software As A Service (SaaS) solutions; have an understanding of business analysis concepts such as identifying and interpreting risk assessments; be able to produce requirement related artifacts such as test cases, requirements traceability matrix, business rules, interface requirements, use cases, activity diagrams, error validations and role based system profiles; be able to manage security access and user profile management; be able to work collaboratively with various groups within Client and Client vendors to ensure requirements are vetted and documented; be able to analyze functional/nonfunctional system requirements; be able to re-engineer business processes; be able to identify how new applications and business processes will integrate with or replace existing business processes; possess excellent communication skills in English and the ability to communicate with internal customers in nontechnical terms; be proficient with Microsoft Products (Word, Excel, Visio, PowerPoint); be proficient in creating business and system requirements. Candidates should highlight any experience related to Okta user profile administration and working on criminal justice projects. The incumbent must work full-time onsite at Client headquarters, North Chesterfield.

Requirements

Skills

Required / Desired

Experience

DocuSign eSignature forms and workflows, including experience customizing form behaviors using JavaScript.

Required

5+ Years

strong organization, administrative, analytical, problem solving and interpersonal skills

Required

5+ Years

self-motivated and able to develop rapport and positive working relationships with coworkers and the agency at large

Required

5+ Years

proficient in Organizational Change Management

Required

5+ Years

experience implementing cloud-hosted Software As A Service (SaaS) solutions

Required

5+ Years

understanding of business analysis concepts such as identifying and interpreting risk assessments

Required

5+ Years

able to produce requirement related artifacts such as test cases, requirements traceability matrix, business rules, interface requirements, use cases,

Required

5+ Years

able to produce requirement related artifacts such as activity diagrams, error validations and role based system profiles;

Required

5+ Years

able to manage security access and user profile management

Required

5+ Years

be able to work collaboratively with various groups within client and client vendors to ensure requirements are vetted and documented

Required

5+ Years

be able to analyze functional/nonfunctional system requirements;

Required

5+ Years

able to re-engineer business processes

Required

5+ Years

be able to identify how new applications and business processes will integrate with or replace existing business processes

Required

5+ Years

possess excellent communication skills in English and the ability to communicate with internal customers in nontechnical terms

Required

5+ Years

be proficient with Microsoft Products (Word, Excel, Visio, PowerPoint); be proficient in creating business and system requirements

Required

5+ Years

Candidates should highlight any experience working on criminal justice projects

Required

5+ Years


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