DENTAL CALL CENTER/Customer Service Representative Job at Hire Reactor, Folsom, CA

ZVBYU1BSS0drZDVhMkhrQkF6dlIxc2tYc3c9PQ==
  • Hire Reactor
  • Folsom, CA

Job Description

Call Center Agents needed for our dental call center!

  • Career Opportunities
  • Room for Growth
  • Paid Training
  • Competitive Compensation

THIS IS A FULL TIME ONSITE POSITION AT OUR FOLSOM, CA LOCATION. THIS IS NOT A REMOTE POSITION.

Here at Smile Time Dental and Make A Smile, we have a well-established, fast-paced and rapidly growing company that has been in business for 19 years with over 20 dental offices throughout the Sacramento area. We are seeking a well qualified, hard-working, enthusiastic individual to join our amazing team!

As a Dental Call Center Agent, you will be the front lines of interaction with our loyal customers. This is a fast-paced environment and we need someone who can be on top of answering the high volume of incoming calls. Someone that is very professional and friendly to provide excellent customer service experience. We take pride of our excellent company culture and stability we provide as most of our employees have been with us for many years and now we are looking to add to that team and hopefully fine someone who wants to take advantage of the growth opportunities that we provide within our company.

Specific Responsibilities:

  • Handle high volume of inbound calls from patients with the utmost care, requiring professional telephone etiquette and superb listening and problem-solving skills
  • Making outbound calls to insurance companies and patients to obtain information, perform eligibility verification, request prior authorizations and resolve billing discrepancies
  • Experience in eligibility, benefits and claims is preferred but not required
  • Responsible for providing excellent customer service, insurance and billing support
  • Excellent verbal and written communication skills
  • Highly pro-active, goal oriented and motivated attitude
  • Ability to enunciate and speak clearly
  • High work ethics, common sense and good overall judgment

Bilingual in Russian, Ukrainian, or Farsi is a major plus!

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Retirement Plan

PTO

Job Tags

Full time,

Similar Jobs

Team Fishel

Equipment Operator Job at Team Fishel

 ...DescriptionTeam Fishel, the Best Choice Employer in utility construction since 1936, is hiring Directional Drill and Excavating Equipment Operators for projects in the Atlanta, GA metro area. Responsibilities1. Safe operation of directional drills, trenching, or... 

The UPS Store

Full-Time Center Associate - Aston, PA Job at The UPS Store

The Full-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly...

UVA Health

Family Medicine Physician Job with NOAH (Neighborhood Outreach Access to Health) in Phoenix, AZ Job at UVA Health

 ...Family Medicine From Scottsdale to Glendale! Neighborhood Outreach Access to Health, NOAH, is an FQHC serving the north Valley...  ...Environment and the ability to truly have a positive impact on the community What We're Seeking: Education Doctorate M.D. / D.O.... 

Oak Street Health

Lead Generation Specialist Job at Oak Street Health

 ...reliable transportation to travel between events~Ability to lift 25-45 lbs for event set-up~Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)~US work authorization~Someone who embodies being Oaky... 

OED Solutions

Entry Level - Paid Training - No Experience Needed Job at OED Solutions

 ...We are now hiring for a self-motivated, energetic individual to fill our marketing and sales positions! We are one of the leading full...  ...able to work well in a people-oriented environment Prefer immediate availability All resumes will be reviewed for consideration,...