Depot Manager Job at Mini Melts of America, Merrillville, IN

  • Mini Melts of America
  • Merrillville, IN

Job Description

Mini Melts is a fast growing beaded ice cream company, expanding operations across the country. We are looking for a Depot Manager for our Merrillville, IN distribution depot.

J ob Duties:

  • Warehouse/Inventory Management
    • Develops a deep understanding of the products, equipment and all aspects of Mini Melts policies and procedures.
    • Perform weekly and monthly inventories of all products and supplies and re-order as needed, maintaining established pars
    • Ensure all products and equipment are neatly organized, consolidated and marked within the warehouse
    • Receive, inspect, and verify all incoming shipments according to the established procedures.
    • Maintain and order merchandising equipment, ensuring all drivers have a suitable par level in their vehicles and the depot has a sufficient par system in place for future orders.
      • POS, Stickers, signage, advertising materials, cleaning supplies
    • Ensure depot has a steady amount of GNG ready for Install, replacement vending machines for priority accounts, Vending Parts (Nayax Equipment), and any other equipment deemed necessary for daily operations.
    • Coordinate, schedule and deliver equipment in a timely manner 
    • Manage the end-of-day check in progress, capturing and communicating key service, safety and daily operational issues.
    • General warehouse and office stocking, cleaning, and organization 

  • Vehicle Maintenance/Fleet Management 
    • Monitor and Inspect Storage Trailer to ensure temperature is within or below temperature range and product is in good condition.
    • Inspect vehicles weekly to ensure par levels are maintained, cleaned, scraped of ice and partial cases are consolidated 
    • Inspect vehicle specs to ensure all vehicles have the correct freezers, tools and supplies. Example: Iphone/Ipad, chargers, Vending Keys, PO’s, Gas Card, Nayax Card, Ez Pass Etc
    • Maintain an up to date electronic log of all vehicle information 
    • Inspect daily vehicle plug in policies 

  • Employee Management and Development
    • Adequately staff the depot to meet the business demands. 
    • Ensure the depot is up to date with all current policies and procedures. 
    • Work with the corporate routing team to route, plan, and execute daily delivery routes 
    • Work with management to provide all depot employees with the proper tools and information to do their job properly. 
    • Interact with drivers daily ensuring day to day operations and customer service expectations are being met.
    • Minimize product loss by enforcing product handling procedures and best practices 
    • Plan, distribute, monitor and follow-up on daily route assignments to ensure customers are serviced per company standards and agreements. Ensuring all drivers are adding the proper notes and documentation procedures daily.
    • Develop, teach, and manage all employees to follow all guidelines along with all policies and procedures according to the Mini Melts standard
    • Ensure all employees have the proper Mini Melts Apparel and look professional when interacting with customers.
    • Approve employee time cards weekly through insperity

  • On the Road Responsibilities 
    • Complete deliveries, account check-ins, and machine service stops as needed using Route4Me Software
    • Communicate daily with the Corporate office about customer frequencies, service schedules, route coverage, customer concerns, etc. 
    • Keep down time of vending machines to a minimum. All malfunctioning machines should be serviced within 24 hours of an issue being identified.
    • Communicate and follow-up on sales opportunities, customer issues and complaints, repairs, freezer swaps and safety issues reported by route drivers.
    • Customer visits/check ins and sales calls on an as needed basis.


  • Valid Drivers' License and clean Motor Vehicle Report
  • Criminal Background Check
  • Ability to lift up to 50 lbs
  • Weekend availability as needed
  • Availability to work at least 50 hours per week


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Job Tags

Full time, Weekend work,

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