The Hilton San Diego Bayfront is now looking for a talented and dedicated individual with a service heart to be their next Event Service Manager.
Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the Hilton San Diego Bayfront where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team!
This position will partner closely with the Assistant Director of Events along with our large banquet team. The ideal candidate for this role will possess:
What will I be doing?
As Event Service Manager you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
• Provide direction and supervision to affected departments and team members during the execution of meeting and/or event.
• Directly serve on site group and catering customers in a proactive manner.
• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs
• Regular attendance
What are we looking for?
• Minimum Years of Experience: one (1) year Hospitality related experience at manager level.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Significant experience in revenue management or a similar analytical role
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Wage offered for this role: $28/hourly. #LI-CU1
#LI-CU1CU1
Job: Catering and Event Services
Title: Event Services Manager - Hilton San Diego Bayfront
Location: null
Requisition ID: HOT0B3EN
EOE/AA/Disabled/Veterans
...the following qualifications: Ability to work from home with access to a high-speed internet router Business Analysis and/or Quality Analysis background desired (1-3 years total professional experience) Knowledgeable in call center metrics Familiar with database...
...We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists...
...to join us in our mission to be Harford Countys lifeline for victims and survivors of domestic violence, sexual violence, child abuse... ...circumstances. About the Role: As a Client Services Advocate (Case Manager) at SARC, you will play a vital role in aiding...
...Job Title: Sterile Processing Technician Specialty: Sterile Processing Tech Shift: Mid 5x8-Hour (13:00 - 21:30) Block Schedules: No Job Duration: 13 Weeks Orientation: All Hours Billable Job Location: Rochester, NY 14626-4182 Description...
...Embark on a rewarding journey into the world of Applied Behavior Analysis (ABA) with our exclusive opportunity to earn a Registered Behavior Technician (RBT) certification for FREE ! Aspiring professionals and individuals passionate about making a positive impact on the...