Job Description
Global Learning Advisor
Location: Job ID: 72929
JOB POSTING HOW TO APPLY For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website.
INITIAL REVIEW DATE (IRD) Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link .
The IRD for this job is:
10-09-2024 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW The Division of Global Engagement (GE) advances the University's teaching, research, and service mission by working collaboratively throughout the institution to promote global engagement and advance campus internationalization by facilitating international mobility for students and faculty. GE serves as the primary unit responsible for improving the international student experience and engagement on campus, promoting faculty engagement in international initiatives, and developing strategic partnerships abroad. GE interacts with campus leadership on strategic planning and initiatives to elevate the reputation of UCSC globally. GE units include Global Learning, International Student and Scholar Services, Global Programs, and Global initiatives.
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JOB SUMMARY The Global Learning Advisor reports to the Associate Director of Global Learning and uses skills as a seasoned, experienced study abroad professional to provide the full range of student services to students seeking acceptance to a study abroad and away program and manages a portfolio of programs. Independently advises students and resolves student service-related issues on the full range of academic, cultural, and logistical issues inherent within any study abroad or away program. The incumbent recommends solutions to program requirement issues. Advises faculty and management on a variety of student issues related to Global Learning programs. Recommends changes to policies, practices, and procedures within the context of UCSC Global Learning programs.
UCSC Global Learning oversees a portfolio of custom programs, such as faculty-led, exchanges, and internships, which are growing rapidly and are a priority for the Division and campus. University of California systemwide programs, such as UCEAP and the University of California Washington DC Center Internship program are also part of the portfolio. The incumbent will develop in-depth knowledge of all Global Learning program options. They will maintain general knowledge of campus academic departments, schools and colleges, and major and degree requirements to match a student's interests, academic/linguistic/cultural preparation, and goals to the appropriate program. Advisers are expected to participate in general and program-specific student recruitment, application review and selection, pre-departure preparation, health and safety requirements, and re-entry activities for students.
Advisers participate in divisional initiatives and contribute to improving work processes within Global Engagement to achieve the divisional goals and objectives. As UCSC continues to develop relationships with institutions overseas, advisers work directly with faculty, campus departments, and international partners to maintain these opportunities and provide administrative oversight.
Advisers are expected to demonstrate good judgment and advanced problem-solving skills when addressing issues and to assist with training and mentoring less experienced team members. Under general supervision, advisers work independently with regard to time management, program portfolio oversight, and student advising caseload to meet office and program deadlines.
APPOINTMENT INFORMATION Budgeted Salary: $58,600 - $79,700/Annually . Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information: - Full-time, Fixed
- Percentage of Time: 100%, 40 Hours per Week
- Days of the Week: Mon-Fri
- Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus / Hybrid
Union Representation: Non-Represented
Job Code Classification: STDT SVC ADVISOR 3 (004575)
Travel: Never or Rarely
JOB DUTIES 40% - Advising - Provides advice and guidance to students on all aspects of their study abroad or away academic experience, including requirements for campus departments or college that may be fulfilled while participating in a Global Learning program; academic and cultural preparedness, language preparation, course articulation, finances, logistical support, extracurricular pursuits, eligibility, maturity, returnee reentry and readjustment, mental and physical health needs while abroad or away, and personal issues related to program participation.
- Advises prospective applicants on necessary academic preparation, special eligibility requirements, and appropriateness of program as it pertains to the prospective applicant's goals, utilizing in-depth knowledge of the eligibility requirements, academics and program structure.
- Counsels students denied admission or not placed.
- Plans and conducts predeparture orientations for students going abroad.
- Provides thorough and accurate information so students can make appropriate program choices, including redirecting them in cases of over-enrollment, program closures, or other unusual circumstances.
- Provides detailed information and advice on the cultural context and academic environment of the receiving country and host institution.
- Determines barriers, distractions, and complications affecting a student's academic success abroad or away, helps students recognize key non-academic issues, and makes appropriate referrals for additional counseling and/ or assistance from other units.
- Provides advice to the Global Learning Director about student academic and cultural issues and recommends suggestions to improve programs and the student experience.
25% - Administration - Performs administrative duties for a portfolio of Global Learning programs which includes maintaining relationships with program vendors, campus staff and faculty, and overseas colleagues as needed; review of applications, evaluation of eligibility for admission and selection decisions; creating campus reports on student enrollments, conducting quarterly academic reviews, and resolving student status issues such as application extensions, withdrawals, and exceptions; and writing of case statements to advocate for student participation when not meeting minimum requirements as appropriate; preparing admissions summaries and recommendations for action to the Faculty Director and Global Learning Director in cases of appeal.
- Participates in campus and systemwide committees as related to portfolio of programs.
20% - Outreach - Collaborates with the Outreach Coordinator to plan and implement customized outreach and recruitment activities for Global Learning programs within the position portfolio as well as participates in and helps implement general outreach for all Global Learning programs, including print campaigns, social media, information sessions, and other marketing initiatives.
- May participate in occasional overseas site visits to UCSC partners hosting study abroad programs to gain first-hand knowledge of academic offerings, housing, and student life in an effort to improve advising, pre-departure preparation, and orientation of outgoing students.
10% - Academic Integration - Works collaboratively with departments to help maintain existing and develop new pre-approved course lists, UCEAP academic integration grants, development of department-specific resources, and other support for academic integration efforts.
5% - Divisional Support - Serves as unit liaison with other campus units.
- Represents Global Learning unit at campus, system-wide or national meetings as needed.
- Supports and contributes to the overall goals of the Division as needed.
REQUIRED QUALIFICATIONS - Bachelor's degree in related area and / or equivalent experience / training.
- Demonstrated expertise in advising techniques for study abroad programs in a higher education setting.
- Prior experience using common computer application programs utilized in higher education settings.
- Skills in judgment and decision-making, problem-solving, and identifying measures to improve processes and/or services to students.
- Demonstrated multicultural competencies; successful prior experience working with diverse populations.
- Effective written communication skills; demonstrated attention to detail.
- Effective verbal communication and presentation skills.
- Interpersonal skills to effectively communicate and successfully work with students, faculty, and other campus stakeholders.
PREFERRED QUALIFICATIONS - Prior experience and demonstrated skills in study abroad program development of exchanges, faculty-led, internships, and direct enroll programs.
- Prior experience working in database interface tools such as Horizons, Terra Dotta, ViaTRM, or equivalent.
- Prior experience working with academic departments for academic integration in a higher education setting.
- Working knowledge of study abroad risk management.
SPECIAL CONDITIONS OF EMPLOYMENT - Selected candidate will be required to pass a pre-employment criminal history background check.
- The selected candidate will be required to work a hybrid work schedule and must be able to work successfully from a home/remote office and fulfill the requirements of the UCSC telecommuting agreement.
- Ability to work occasional evenings and weekends as directed.
- Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
- Ability to travel to multiple work locations on and off campus.
- Ability to travel nationally.
- Ability to travel internationally.
- The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
- Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here .
SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: d/ 1hUBiz3WS3zErEGOhSOu7KZZPzGkTw r_2/view?usp=sharing . This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California's Affirmative Action Policy please visit:
For the University of California's Anti-Discrimination Policy, please visit:
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application:
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; . A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. Copyright 2024 Jobelephant.com Inc. All rights reserved.
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About University of California Santa Cruz
UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
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Job Tags
Full time, Internship, Work from home, Home office, Overseas, Shift work, Afternoon shift,