Job Description

The Honey Do Service, Inc. is a trusted home repair and improvement company servicing homeowner clients in the communities of Spring Hill, Thompsons Station, Franklin, Brentwood, College Grove, and Columbia. Celebrated for our commitment to superior quality, professionalism, and client service, we focus on maintaining a safe, family-oriented work culture that that promotes opportunity for all to win, grow and contribute.

The Home Repair Service Technician is a Full-Time, Hourly, Service Team position with a starting rate of up to $24/hour. Starting compensation also includes a gas card with monthly fuel allowance, Home Depot discount and Holiday Pay. 

Wage increase review, eligibility for company vehicle and benefits participation at 60 Days Full-Time Employment. 401k plan eligibility at 12 months. Opportunity to earn more based on Key Performance Indicators (KPIs).

Home Repair Service Team schedule is Monday-Friday, 8:00 AM-4:30 PM. Steady, year-round work with No Weekends and no overnight travel. 

We seek motivated and mature Home Repair Service Technicians experienced in repairs such as drywall, painting, carpentry for residential homeowner clients, property management companies and/or property maintenance providers. Electrical and plumbing repair skills a Plus. Ability to work accurately, efficiently and with attention to detail and cleanliness with minimal supervision. 

Skills Needed for Success

• Minimum 5 years of verifiable experience in home repairs and client service.
• Effectively communicate with team members, management and clients
• Strong work ethic with consistent reliability, punctuality, cleanliness and 
• Excellent interpersonal and public speaking skills
• Strong decision-making and problem-solving skills
• Excellent written and verbal communication skills
• Works well under pressure and meets tight deadlines
• Highly computer and smart phone literate with maturity to use as appropriate
• Fantastic organizational and time management skills
• Meticulous attention to details
• Superior quality standards and cleanliness on work performed
• Motivation to continuously learn and improve to maintain skills and productivity.
• Trusted, positive relations with public, clients, co-workers and managers.

Tactical Work

• Make every client feel they are your most important client
• Provide an amazing experience for the client on every job.
• Create new business opportunities while also completing required work in organized, quality-controlled manner to each client’s ultimate satisfaction.
• Identify the appropriate way to satisfy client needs through the various services and offerings provided by The Honey Do Service, Inc. Present options.
• Inspect client home and project work area to identify preventive maintenance, repair and replacement opportunities that will benefit the client.
• Ensure all appropriate tests and quality checks are performed and documented during and at completion of all assignments.
• Leave client’s home better than you found it.

Position Specific

• Represent yourself consistent with The Honey Do Service, Inc. standards for punctuality, experience and appearance.
• Serve as main contact with client and Honey Do Service, Inc. management.
• Follow pre-, production and post-production checklists for all jobs.
• Conduct client walkthroughs at the beginning and end of each assignment
• Take before, during and after photos on all assignments.
• Communicate all information to client so they can make informed decisions.
• Perform all work with accuracy and attention to detail.
• Responsible for organization, efficiency and completion of job assignment tasks.
• Be knowledgeable and perform all requirements for work agreements.
• Evaluate, communicate tasks not specified in contract. Identify how to satisfy.
• Review, comprehend, and administer digital and printed contracts.
• Collect payment for job assignments.
• Responsible for maintenance and upkeep of personal and company owned tools.
• Maintain minimum required tools on personal/company vehicle.
• Perform all duties as assigned.
• Attend all safety and mandatory company meetings.
• Understand all company policies and procedures.

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