Receptionist Job at Parkway Family KIA, Kingwood, TX

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  • Parkway Family KIA
  • Kingwood, TX

Job Description

Summary Greets customers, routes incoming calls, and provides basic information to callers in a courteous and professional manner.

ESSENTIAL DUTIES:

  • Operates a multi-line phone system.
  • Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone.
  • Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
  • Screens incoming calls as requested by managers.
  • Develops knowledge of basic dealership information in order to respond to callers who have general inquiries.
  • Notifies IT department of any problems with the phone system.
  • Updates and distributes dealership phone directory as needed.
  • Performs clerical duties as assigned.
  • Takes detailed messages when call cannot be completed including caller's name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.
Requirements:
  • High School Diploma or GED
  • Customer Service Experience (1 year)
  • Valid driver's license required
  • Open Availability
Job Type: Full-time Schedule: * 8 hour shift Ability to commute/relocate: * Kingwood, TX 77339: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Job Types: Full-time, Part-time Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekends as needed
Experience: * Customer service: 1 year (Required) License/Certification: * Driver's License (Required) Ability to Relocate: * Kingwood, TX 77339: Relocate before starting work (Required) Work Location: In person

Job Tags

Full time, Part time, Relocation, Shift work, Weekend work, Monday to Friday,

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