Job Title: Salesforce Admin & Copado Technical Support Specialist
Location: Remote
Job Type: Full-time
About LNB Solutions:
At LNB Solutions, we specialize in providing innovative software solutions tailored for the human and social services sector. Our flagship product, Kinship, is a Salesforce-based platform designed to streamline case management and foster collaboration. We pride ourselves on delivering exceptional customer service and cutting-edge technology to meet the complex needs of our clients. As we continue to grow, we're looking for talented individuals who share our passion for technology and customer success.
Job Description:
We are seeking an experienced Salesforce Admin & Copado Technical Support Specialist to join our dynamic team. This role is critical in providing advanced technical support to our customers, managing support tickets, and working closely with both non-technical and technical teams. The ideal candidate will have a strong background in Salesforce administration, experience with Copado deployment processes, and a working knowledge of QA to ensure high-quality resolution of tickets before they are passed on to customers.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
What We Offer:
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