Loan Officer Assistant Job at Cherry Creek Mortgage A Division of Guild Mortgage; The Sewe..., Frankfort, IL

  • Cherry Creek Mortgage A Division of Guild Mortgage; The Sewe...
  • Frankfort, IL

Job Description

We are looking for a skilled Mortgage Loan Officer Assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today! Responsibilities:

  • Provide administrative support such as screening and making calls, booking appointments, etc.
  • Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
  • Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
  • Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
  • Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
  • Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
  • College degree in finance or banking preferred. High school diploma or equivalent required
  • NMLS license or training is not required, but is desired
  • At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
  • Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
About Company: Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Company NMLS 3274.

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